Matrix Human Services

Have you had a meal today? Many have not.
A warm bed? Imagine a cardboard box.

Matrix Human Services is dedicated to the city of Detroit with never ending passion, serving more than 25,000 clients annually. To continue helping those in need, we need your help.
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Welcome to Matrix Human Services:  Everyday in Detroit, Matrix is touching hearts and changing lives – fighting poverty with 15 programs operating out of 33 locations – programs designed to support, educate and empower families, children, men and women. Our Mission? To break the generational cycle of poverty gripping the city of Detroit.

Matrix has been committed to the city of Detroit for more than 106 years with a never ending passion… and we continue our march – working with every woman, man, and child that enters our doors, ensuring they have food, clothing, shelter, an education, a job, and hope for tomorrow.

By implementing our Transition to Success Model into the lives of our clients, we impact and uplift, developing a real path to independence….not just a hand out but a strong and reliable hand up.


a message of hope

THE MATRIX CENTER provides supportive and referral services to the community

  • Over 50,000 individuals received food from the Food Pantry with an estimated value of $1,500,000.
  • 80% of students participating in individualized care management (TTS™) programming (87 in total) demonstrated at least one grade level improvement in reading and math.
  • Serves more than 2,500 individuals and families weekly.

THE MATRIX EMPLOYMENT CENTER employment readiness training

  • Of the 251 participants enrolled in the Matrix Employment Center in 2013/2014, 30% were placed in jobs, and 25% were placed in training programs, or internships. This, in spite of a 14.6% unemployment rate in the city of Detroit, compared to a State rate of 9% and a national average of 6.7%. This does not include job placements after exiting the program.
  • 100% of clients enrolled (251 in total) have participated in employment, financial literacy, and Cognitive Behavioral Training sessions.
  • 100% have completed Map of My Dreams goal plans (251 in total) following the Transition to Success model to increase financial stability.
  • 49%, 19 of 39 clients enrolled in the Matrix Employment Center without a GED obtained their GED during their involvement with the program.

MATRIX HEAD START federally funded free education for children zero to five & families

  • 100% of our children (1,103 enrolled) receive hearing and vision screening.
  • 98.5% of Matrix Head Start children (1,103 enrolled) are up to date on their immunizations at no cost to the program, utilizing existing healthcare funding streams.
  • Following a full independent evaluation and analysis of the Transition to Success™ model in Head Start, it was determined that five areas (domains) with significant positive changes in scores were Food, Adult Education, Life Skills, Community Involvement, and Financial Management.

MATRIX OFF THE STREETS youth homeless shelter

  • 75% (73 of 97) youth housed at the Off The Streets program in 2013-14 had positive housing placements to family or other caregivers.
  • In a 90-day follow up survey, 69% (22 of 32) youth remained in stable housing, 63% were currently enrolled in school or a training program; 84% reported having medical insurance; and 84% reported having access to healthcare.

MATRIX PARTNERSHIPS FOR HOUSING AND LANDLORD ALLIANCE (MPHLA) affordable housing  assistance for men, women and families

  • Since inception of MPHLA in 2004, 7 clients received Master’s degrees, 13 received Bachelor’s degrees and 20 received Associate’s degrees. In addition 15 of their children received college scholarships.
  • In FY 2013-14, 60% of current MPHLA clients (18 of 30) returned to school to continue their education.
  • 100% of the clients in the MPHLA program have an income level to support their monthly housing costs.

MATRIX WAYS TO WORK provided low interest loans to qualified candidates (program discontinued)

  • In 2013/2014, 31 car loans were awarded for a total value of $239,426. Since its inception 126 car loans have been given, with a value of $719,769 and an 83% successful repayment rate.
  • 293 clients attended financial literacy classes, 97 (33%) received individual financial coaching.

MATRIX RYAN WHITE HIV/AIDS PROGRAM provides comprehensive services for individuals living with HIV/AIDS

  • The Matrix Ryan White Program provides services to more than 600 persons living with HIV/AIDS yearly.
  • The State of Michigan Ryan White grant served 21 clients (funded for 20) with a 100% retention rate on all clients completing the six sessions that make up this program. These clients are at the highest risk of transmitting HIV, due to a history of non-compliance; indicating an outstanding level of clinical success for the program.
  • 93% of current clients (14 of 15) receiving mental health counseling demonstrated a decrease or stabilization of presenting symptoms.
  • 92% (23 of 25) referrals for core and supportive services in the health care continuum for HIV/AIDS clients were actualized. This exceeds the 90% that was expected from the funder.

MATRIX SENIOR WELLNESS SERVICES provides recreational, social, educational and wellness activities, case coordination, nutrition assistance, transportation for non-emergency needs, housekeeping, personal care and information and referral services for Detroit seniors

  • In 2013-2014 our Bridging the Gap program enrolled 264 individuals and provided a value of $80,803 in referral resources. By applying the Transition to Success™ model of care, our team was able to connect the individuals to resources and provide warm-handoffs.  Following the Transition to Success™ model will ease their transition into retirement and senior living.
  • 446 food vouchers were supplied to senior clients with a value of $13,380.
  • In 2013-2014, the Senior Center enrolled 147 clients, providing 3,736 hours of wellness services.
  • 251 senior clients were provided assistance with chore services and personal care, allowing them to remain in their own homes in independent living, eliminating any out-of-pocket costs that would have exceeded $58,700. (3,916 hours @ $15/hr.)

MATRIX YOUTH ASSISTANCE PROGRAM (YAP) provides after school and summer programs for youth ages 7-17 at risk of entering the Juvenile Justice System

  • In 2013/2014 fiscal year YAP served an estimated 83 youth.
  • 89% of our participants reduced school truancy.
  • 83% of participants reduced truancy from school and home.
  • 90% of our participants reduced substance use.
  • 83% reduced incorrigible behavior.
  • 86% of decreased participation in bullying/cyber bullying behavior.
  • 90% increased their grade point averages.


  • For fiscal year 2013-2014, Matrix trained 38 Transition to Success™ trainers and 432 additional individuals across health, education, government and human services (470 in total). Transition to Success™ is embedded into every Matrix Human Services program with nearly 80% of all staff trained.
  • In the summer of 2014, Transition to Success™ was selected as a Clinton Global Initiative.
  • Utilizing the TTS Model, Matrix engaged 48 new corporate sponsors in 2012/2013. This is an estimated increase of 60% from 2011.
  • In 2013/2014 Matrix Human Services formed 157 successful collaborative partnerships at the Matrix Human Services Center.
  • In a recent study funded by the Community Foundation of Southeast Michigan, 216 returning citizens received Transition to Success™ services over a three year period. The recidivism rate back to prison was 7% compared to the national average of 43.3%, as indicated by the 2004 Pew Report (Kale Report 2012).
  • The administrative fee for Matrix Human Services in 2012/2013 was 11.9%. 88¢ of every dollar donated to Matrix directly benefits programs.
  • In 2013/2014 Matrix, in partnership with Forgotten Harvest, distributed approximately 240,000 pounds of food in the Osborn Community to feed children and families.
  • In 2013/2014, Matrix trained 72 professionals in the Transition To Success™ system of care representing organizations across health, education, government and human services.

Matrix Off the Streets Winner of 2014 Best of Detroit Award for Community & Social Services.

Matrix Off the Streets
Winner of 2014 Best of Detroit Award for Community & Social Services.
Matrix Off The Streets Receives 2014 Best of Detroit Award
Detroit Award Program Honors the Achievement
DETROIT December 2, 2014 — Off The Streets has been selected for the 2014 Best of Detroit Award in the Community & Social Services category by the Detroit Award Program.
Each year, the Detroit Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Detroit area a great place to live, work and play.
Various sources of information were gathered and analyzed to choose the winners in each category. The 2014 Detroit Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Detroit Award Program and data provided by third parties.
About Detroit Award Program
The Detroit Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Detroit area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.
The Detroit Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community’s contributions to the U.S. economy.
SOURCE: Detroit Award Program


Detroit Award Program